Privacy Statement

Responsible for data protection

Carmesine S.L.
Cami Via de Servei 30
ES - 03830 Muro de Alcoy

Managing Director

Carmen Blauvent

Introduction

The protection of your personal data is important to us, Carmesine S.L., Cami Via de Servei 30,  03830 Muro de Alcoy, email: carmesine@carmesine.com ("Carmesine", "we"). We therefore process your personal data exclusively on the basis of the legal provisions, in particular the General Data Protection Regulation ("GDPR"), the applicable Data Protection Act 2018 ("DSG") and the Telecommunications Act ("TKG"). In the following you will find out what information we collect, process and use when you visit and use our website www.blauvent.com ("Website").

We may need to update this privacy and cookie policy from time to time as the Internet evolves. We therefore recommend that you check this page at regular intervals to ensure that you have read the latest version.

Basics of data protection

This data protection declaration clarifies the type and scope as well as the purpose of the processing of personal data within our online offer and the websites, functions and contents connected with it. This declaration applies regardless of the domains, systems, platforms and devices used (e.g. desktop or mobile) on which the online offer is executed.

The processed personal data of the users include inventory data (e.g., names and addresses of customers), possibly contract data (e.g., services used, names of clerks, payment information), usage data (e.g., the websites of our online offer visited, interest in ours Products) and content data (e.g., entries in the contact form). We only process users' personal data (this includes all categories of data subjects) in compliance with the relevant data protection regulations. I.e. we process personal data only with compliance with a legal permission: this is justified, especially if the data processing for the provision of our contractual services, as well as online services is required or is required by law, the consent of the user is available, as well as based on our legitimate interests ( ie interest in the analysis, optimization and economic operation and security of our online offer within the meaning of Article 6 (1) (f) GDPR).

Which personal data do we collect?

Contact data

If you contact us by email, phone, fax or post, your personal data and the content of your request will be saved for six months for the purpose of processing them and in the event of follow-up questions (pre-contractual measures or legitimate interests). Of course, we will not transmit your request to third parties without your consent.

Orders through the web shop

For the purpose of contract processing, the information provided in the context of the web shop, such as name, title, address, telephone number, email address, bank and credit card data and the selected goods of the customer are saved. The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you.

Competitions

In connection with competitions offered by us, your data will only be used to process the competition, unless you give us your express consent for any other use.

Transmission to third parties

We also transfer your personal data to external agents or service providers to the extent necessary:

• to IT service providers and / or providers of data hosting or data processing or similar services;
• to other service providers, providers of tools and software solutions who also support us in the provision of our services and work on our behalf;
• to any third parties who are involved in fulfilling our obligations towards you (for example, parcel service providers when delivering your web shop order to you, payment service providers when processing payments in the web shop, banks for payment processing);
• to other external third parties to the extent necessary (e.g. auditors, insurance in the event of insurance, legal representatives in the event of an event, etc.);
• to authorities and other public bodies to the extent required by law (e.g. tax authorities, etc.).

Duration of storage

We only store your personal data for as long as it is necessary to fulfill our obligations to you. However, due to the tax and company law retention requirements that apply to us, we usually save your personal data provided in connection with orders, seven years after the fulfillment of the contract. We store your personal data transmitted in the context of inquiries for a period of six months after answering the inquiry in order to be able to react to any subsequent questions.

We take organizational, contractual and technical security measures in accordance with the state of the art to ensure that the provisions of data protection laws are complied with and thus to protect the data processed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons.

Your rights as affected party

You have the right to free information about your stored personal data, its origin and recipient and the purpose of data processing as well as, under certain conditions, the right to correct, block or delete this data.

We would also like to point out that the future processing of your personal data in accordance with the legal requirements in accordance with 21 GDPR at any time. The objection can be made in particular against processing for direct marketing purposes.

You can contact us at any time at the address given in the imprint if you have any further questions about personal data. You can also lodge a complaint with a data protection supervisory authority. The data protection supervisory authority responsible for us is: Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna.

So that we can process your request for your rights mentioned above and to ensure that personal data are not released to unauthorised third parties, please direct the request with clear identification of your person and a brief description of the extent to which you exercise the rights listed above.

Cookies

Cookies are information that is transmitted from our web server or from third party web servers to the user's web browser and stored there for later retrieval. They serve to provide basic functions of the website, to improve the user experience and to mark users for certain other purposes

Matomo visitor analyses 

In our online shop we use Matomo (formerly: "PIWIK"). This is an open source software with which we can analyze the use of our website. Your IP address, the website (s) of our website that you visit, the website from which you switched to our website (referrer URL), your length of time on our website and the frequency of accessing one of our websites are processed . To collect this data, Matomo saves a cookie on your device via your internet browser. This cookie is valid for one week.

The legal basis is Art. 6 Para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis and optimization of our website.

However, we use Matomo with the anonymization function "Automatically Anonymize Visitor IPs". This anonymization function shortens your IP address by two bytes, so that an assignment to you or to the Internet connection you use is impossible.

If you do not agree to this processing, you have the option of preventing the storage of cookies by making a setting in your Internet browser. You can find more information on this under “Cookies” above.

Text note Matomo: https://www.ratgeberrecht.eu

Data processing by Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.

Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: Deactivate Google Analytics cookies.

The user data is stored indefinitely or until you request the deletion of your data. Google will then delete the data as soon as possible, in any event within 180 days.

Social Media

We waive (!) On our website to protect your data from so-called. Social media plugins (share and like buttons). The social media icons integrated on our website are image symbols that are linked to our respective social media channel. Please only use these links if you fully agree with the data protection regulations of the respective social media platform.

Youtube integration in data privacy mode

On our website we also use components (videos) from YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, a company of Google Inc., Amphitheater Parkway, Mountain View, CA 94043, USA. To protect your personal data, we use the extended data protection option provided by YouTube. When you call up a page that has an embedded video, a connection to the YouTube servers is established and the content is displayed on the website by notifying your browser. According to the information provided by YouTube, only data is transmitted to the YouTube server in "extended data protection mode", in particular which of our Internet pages you have visited when you watch the video. If you are logged in to YouTube at the same time, this information will be assigned to your YouTube member account. You can prevent this by logging out of your member account before visiting our website. Further information on data protection by YouTube is provided by Google under the following link: https://www.google.de/intl/de/policies/privacy/

Please only play our videos if you are concerned with the storage and use of your Personal data in accordance with YouTube's data protection regulations.

Google remarketing 

This website uses Google Remarketing, an advertising medium offered by Google Inc. ("Google"). The combined use of first-party cookies (e.g. Google Analytics cookies) and third-party cookies (e.g. DoubleClick cookies) enables you to submit, optimize and evaluate advertisements based on your previous visits to this website. With the help of remarketing, information about your surfing behavior is collected anonymously for marketing purposes and saved on your computer using cookies (targeting / retargeting). Using an algorithm, we can then display targeted product recommendations as personalized advertising banners on other websites (so-called publishers). You can deactivate the display of customized ads on the Google Display Network using the Ads Preferences Manager https://support.google.com/ads/answer/2662922?hl=de or the browser add-on to deactivate Google Install Analytics.

Newsletter

In the following information, we will clarify the content of our newsletter as well as the registration, shipping and statistical evaluation procedures as well as your right to object. You have the option to subscribe to our newsletter via our website. For this we need your email address and your declaration that you agree to receive the newsletter. In order to provide you with targeted information, we also collect and process voluntarily provided salutation, first name, last name, areas of interest / industry, language. We send newsletters with advertising information only with the consent of the recipient or a legal permission. Our newsletters contain information about our products, offers, promotions and our company. You can cancel your subscription to the newsletter at any time by clicking on the “Unsubscribe newsletter” link in the newsletter. Otherwise, please send your cancellation to the following email address: office@blaucom.eu. We will then immediately delete your data in connection with the newsletter dispatch. The newsletter is sent using "MailChimp", a newsletter mailing platform from the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE # 5000, Atlanta, GA 30308, USA. You can view the data protection regulations of the shipping service provider here: https://mailchimp.com/legal/privacy/

The Rocket Science Group LLC d / b / a MailChimp is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with the European data protection level: https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG

The newsletters contain a so-called "web beacon", i.e. a pixel-sized file that is retrieved from the shipping service provider's server when the newsletter is opened. In this way, opening rates and click behavior of users can be tracked. This serves to better understand our users in their entirety and to adapt our content to the wishes of our users. The use of the shipping service provider, implementation of statistical surveys and analyzes as well as logging of the registration process are based on our legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR. We are interested in the use of a user-friendly and secure newsletter system that serves both our business interests and the expectations of the users.

Integration of services and content from third parties

Within our online offer, we use our legitimate interests in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 Para. 1 lit. f. GDPR content or service offers from third-party providers to their content and services, such as Include videos or fonts (hereinafter referred to as “content”). The prerequisite for this is that the third-party providers of this content perceive the IP address of the user, since without the IP address they could not send the content to their browser. The IP address is therefore required to display this content. We strive to use only those services whose respective providers only use the IP address to deliver the content. These third-party providers can also use so-called pixel tags for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The anynomized information can also be stored in cookies on the user's device. This data may include, among other things, technical information about the browser and operating system, referring websites, visiting time and other information about the use of our online offer. In the following list you will find an overview of third-party providers as well as their content and links to their data protection declarations. There you will find further information on the processing of data and, in some cases, Opposition options (so-called opt-out).

Google web fonts​

External fonts from Google, Inc., https://www.google.com/fonts ("Google Fonts"). The integration of the Google Fonts is done by calling up a server at Google (usually in the USA). When you visit our website, your browser loads the required web font into your browser cache. This is necessary so that your browser can also display an optically improved representation of our texts. The purpose of this is that the page can be loaded faster, since the most used fonts are already in your browser cache. if your browser does not support this function, a standard font from your computer will be used for display.

Data protection declaration: https://www.google.com/policies/privacy/
Opt-Out: https://www.google.com/settings/ads/

Your rights

In principle, you have the right to information, correction, deletion, restriction, data portability, revocation and objection. You can contact us by letter or email. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated, you can complain to the supervisory authority. In Austria this is the data protection authority.

Changes to the data protection declaration

We reserve the right to change the data protection declaration in order to adapt it to changes in the legal situation or in the event of changes to the service and data processing. However, this only applies to explanations of data processing. If user consent is required or parts of the data protection declaration contain provisions of the contractual relationship with the users, the changes will only be made with the consent of the user.